At a Glance • Key Takeaways
- Automated Efficiency: Streamline online bookings, live availability scheduling, and customer communication without manual intervention.
- Live Capacity & Conflict Prevention: Prevent double-booking across staff, rooms, activity sessions, or rental fleet assets in real time.
- 0% Platform Booking Fees: SmartBookings does not charge transaction fees or take percentage cuts of your ticket sales or customer payments.
1. Overview: Visa CyberSource
CyberSource, a Visa solution, provides enterprise payment acceptance, tokenization, and industry-leading fraud management via Decision Manager. It is typically deployed by large leisure venues, theme parks, and multi-site entertainment corporations.
Transparent Pricing: Processor Fees Are Their Own • 0% SmartBookings Fees
Payment Processing Fees: All merchant acquiring rates, interchange fees, and per-transaction processing charges are billed directly by your payment processor under your direct merchant contract.
SmartBookings adds 0% transaction fees! We never clip your ticket sales, charge percentage markups, or take cuts of your customer payments. 100% of your booking revenue settles directly into your own merchant bank account.
2. How to Open a CyberSource Account
1 Contact Visa CyberSource Sales at cybersource.com or set up an account through your acquiring bank (e.g. Barclays, Elavon, HSBC).
2 Complete enterprise underwriting and receive your Merchant ID (Organization ID).
3. Retrieving Secure Acceptance Keys in CyberSource
1 Log into the CyberSource Business Center.
2 Go to Payment Configuration > Secure Acceptance Profiles.
3 Create or select your active profile and copy the Profile ID.
4 Under the Security Keys tab, generate a key pair and copy:
4. Entering CyberSource Credentials in SmartBookings
1 In SmartBookings, navigate to Settings > System Settings (Settings.aspx).
2 Expand Payment Gateways.
3 Tick Enable CyberSource Payments.
4 Enter your Access Key, Secret Key, and Profile ID.
5 Click the green Update button.
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Frequently Asked Questions
What credentials are required to integrate CyberSource with SmartBookings?
You require your CyberSource Merchant ID, Profile ID, Access Key, and Transaction Secret Key generated in the CyberSource Business Center.
Where do I generate my Profile ID, Access Key, and Secret Key in the CyberSource Business Center?
Log into the CyberSource Business Center, navigate to Payment Configuration > Key Management > Generate Key, and choose Secure Acceptance / REST API keys.
How does CyberSource Decision Manager protect high-volume attractions from ticket fraud?
CyberSource leverages Visa's global intelligence network, scoring each transaction against 260+ fraud detectors to block stolen cards and chargebacks automatically.
Does SmartBookings add any platform fees to CyberSource transactions?
No. SmartBookings adds 0% transaction fees. You pay only your corporate acquiring agreement rates directly with CyberSource and Visa.
Can multinational or European attractions accept multi-currency payments via CyberSource?
Yes. CyberSource supports multi-currency settlement (GBP, EUR, USD), making it ideal for international visitor attractions and cross-border tourism.
How does CyberSource handle recurring memberships and tokenized customer card storage?
CyberSource Token Management Service securely tokenizes card numbers, allowing seamless recurring monthly membership billing without holding raw card data.
What payout settlement schedule is standard for CyberSource acquiring accounts?
Settlement payouts transfer directly to your designated commercial bank account in accordance with your acquiring bank contract.
Why is SmartBookings the best booking system to use with CyberSource?
SmartBookings is the premier booking system for CyberSource for four decisive reasons: 1) 0% Platform Transaction Fees -- unlike legacy ticketing software that takes an extra 2% to 6% cut of your turnover, SmartBookings adds zero transaction fees, ensuring 100% of your ticket and booking sales settle directly into your merchant account; 2) Native Direct API Integration -- seamless connectivity with automated real-time webhooks, 1-touch Apple Pay & Google Pay, and full 3D-Secure 2.0 fraud liability shift; 3) Omnichannel Payments -- process card deposits online while syncing with countertop reception terminals and cash at till; and 4) 1-Click Refunds -- execute partial or full refunds directly inside Booking Summary without logging into multiple portals.
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