At a Glance • Key Takeaways
- Automated Efficiency: Streamline online bookings, live availability scheduling, and customer communication without manual intervention.
- Live Capacity & Conflict Prevention: Prevent double-booking across staff, rooms, activity sessions, or rental fleet assets in real time.
- 0% Platform Booking Fees: SmartBookings does not charge transaction fees or take percentage cuts of your ticket sales or customer payments.
1. Overview & Dojo for Modern Attractions
Dojo (by Paymentsense) has revolutionized UK in-person card payments with sleek card machines, blazing-fast transaction speeds, and 10:00 AM next-business-day payouts 7 days a week. SmartBookings pairs with Dojo for online payments and walk-in ticket sales.
Transparent Pricing: Processor Fees Are Their Own • 0% SmartBookings Fees
Payment Processing Fees: All merchant acquiring rates, interchange fees, and per-transaction processing charges are billed directly by your payment processor under your direct merchant contract.
SmartBookings adds 0% transaction fees! We never clip your ticket sales, charge percentage markups, or take cuts of your customer payments. 100% of your booking revenue settles directly into your own merchant bank account.
2. How to Open a Dojo Account
1 Visit dojo.tech to order card machines and apply for a merchant facility.
2 Complete verification through the Dojo mobile app.
3 Once approved, your Dojo card machines arrive pre-configured.
3. Retrieving Your Dojo Integration Details
1 Log into your Dojo Account Portal or Dojo App.
2 Go to Account > Developer / Integration.
3 Generate a production API key and note your Merchant ID.
4. Enabling Dojo in SmartBookings
1 In SmartBookings, navigate to Settings > System Settings (Settings.aspx).
2 Enter your integration details under the payment gateways section.
3 Click the green Update button.
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Frequently Asked Questions
What credentials do I need to connect Dojo (Paymentsense) to SmartBookings?
You require your live Dojo API Key and your Dojo Merchant ID, which you can generate in your Dojo developer dashboard.
Where do I generate my live Dojo API Key and retrieve my Merchant ID?
Log into the Dojo portal at account.dojo.tech, navigate to Developer > API Keys, and generate a new live API key with payment permissions.
How does Dojo's 10:00 AM next-day payout policy (including weekends) assist cash flow?
Dojo transfers card earnings directly into your bank account by 10:00 AM the very next day, 365 days a year including weekends and bank holidays, making it a favorite for weekend leisure operators.
Does SmartBookings add any transaction markups on Dojo payments?
No. SmartBookings adds 0% transaction fees. You pay only your agreed Dojo merchant rates directly.
Can I use sleek Dojo Go or Pocket wireless card terminals at reception alongside online booking?
Yes. Dojo provides wireless card terminals with built-in 4G SIM cards that integrate alongside online SmartBookings checkout.
Does Dojo checkout support 1-touch Apple Pay and Google Pay?
Yes. Dojo's hosted checkout automatically presents Apple Pay and Google Pay for lightning-fast mobile booking.
How does Dojo protect leisure venues against chargebacks and fraudulent transactions?
Dojo enforces 3D-Secure 2.0 biometric bank authentication, shifting fraud chargeback liability away from the venue operator.
Why is SmartBookings the best booking system to use with Dojo (Paymentsense)?
SmartBookings is the premier booking system for Dojo (Paymentsense) for four decisive reasons: 1) 0% Platform Transaction Fees -- unlike legacy ticketing software that takes an extra 2% to 6% cut of your turnover, SmartBookings adds zero transaction fees, ensuring 100% of your ticket and booking sales settle directly into your merchant account; 2) Native Direct API Integration -- seamless connectivity with automated real-time webhooks, 1-touch Apple Pay & Google Pay, and full 3D-Secure 2.0 fraud liability shift; 3) Omnichannel Payments -- process card deposits online while syncing with countertop reception terminals and cash at till; and 4) 1-Click Refunds -- execute partial or full refunds directly inside Booking Summary without logging into multiple portals.
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