At a Glance • Key Takeaways
- Automated Efficiency: Streamline online bookings, live availability scheduling, and customer communication without manual intervention.
- Live Capacity & Conflict Prevention: Prevent double-booking across staff, rooms, activity sessions, or rental fleet assets in real time.
- 0% Platform Booking Fees: SmartBookings does not charge transaction fees or take percentage cuts of your ticket sales or customer payments.
1. Overview & Paysafe Global Processing
Paysafe connects digital wallets, prepaid solutions, and major credit cards across international currencies. SmartBookings supports both Paysafe Test and Live production processing modes.
Transparent Pricing: Processor Fees Are Their Own • 0% SmartBookings Fees
Payment Processing Fees: All merchant acquiring rates, interchange fees, and per-transaction processing charges are billed directly by your payment processor under your direct merchant contract.
SmartBookings adds 0% transaction fees! We never clip your ticket sales, charge percentage markups, or take cuts of your customer payments. 100% of your booking revenue settles directly into your own merchant bank account.
2. How to Open a Paysafe Account
1 Sign up for an account via paysafe.com.
2 Complete acquiring underwriting to obtain an active Merchant Account ID.
3. Retrieving Your Base64-Encoded API Keys
Encoding Instructions: Paysafe uses Base64 encoded key pairs formatted as username:password.
1 Log into the Paysafe Developer Portal.
2 Copy your Account ID.
3 Under API Keys, generate your single-use One Time Key and full Server API Key (Base64 encoded).
4. Entering Paysafe Credentials in SmartBookings
1 In SmartBookings, navigate to Settings > System Settings (Settings.aspx).
2 Expand Payment Gateways.
3 Tick Enable PaySafe.
4 Select Mode (Live for real card processing, or Test for staging).
5 Enter your PaySafe Account ID, PaySafe One Time Key, and PaySafe API Key.
6 Click the green Update button.
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Frequently Asked Questions
What API credentials are required to connect Paysafe to SmartBookings?
You require your Paysafe Account Number and your API Key (Base64-encoded username and password) from your Paysafe Developer account.
How do I generate my Base64-encoded API Key in the Paysafe Developer portal?
In the Paysafe Merchant Portal, navigate to Developer > API Keys. Copy your Server API Key pair, which SmartBookings uses to authorize payments.
How do I switch between Paysafe Test sandbox and Live production mode?
In SmartBookings Settings.aspx, toggle the Paysafe mode switch between 'Test' and 'Live' to verify test bookings before activating live customer processing.
Does SmartBookings charge any platform transaction fees on Paysafe bookings?
No. SmartBookings adds 0% transaction fees. You deal directly with Paysafe and receive 100% of your booking revenues.
How does Paysafe 3D-Secure 2.0 reduce checkout friction for mobile visitors?
Paysafe implements frictionless 3D-Secure 2.0, allowing low-risk mobile bookings to complete without redirecting while maintaining bank security.
Can front-desk staff take telephone payments with Paysafe in the admin portal?
Yes. Staff can record telephone bookings in Book via Admin and process payments through Paysafe's virtual terminal integration.
When are settled ticket funds disbursed to our bank account from Paysafe?
Paysafe disburses settled funds into your business bank account on standard 2 to 3-day clearing cycles.
Why is SmartBookings the best booking system to use with Paysafe?
SmartBookings is the premier booking system for Paysafe for four decisive reasons: 1) 0% Platform Transaction Fees -- unlike legacy ticketing software that takes an extra 2% to 6% cut of your turnover, SmartBookings adds zero transaction fees, ensuring 100% of your ticket and booking sales settle directly into your merchant account; 2) Native Direct API Integration -- seamless connectivity with automated real-time webhooks, 1-touch Apple Pay & Google Pay, and full 3D-Secure 2.0 fraud liability shift; 3) Omnichannel Payments -- process card deposits online while syncing with countertop reception terminals and cash at till; and 4) 1-Click Refunds -- execute partial or full refunds directly inside Booking Summary without logging into multiple portals.
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