At a Glance • Key Takeaways
- Automated Efficiency: Streamline online bookings, live availability scheduling, and customer communication without manual intervention.
- Live Capacity & Conflict Prevention: Prevent double-booking across staff, rooms, activity sessions, or rental fleet assets in real time.
- 0% Platform Booking Fees: SmartBookings does not charge transaction fees or take percentage cuts of your ticket sales or customer payments.
1. Overview & SumUp for Leisure Attractions
SumUp offers transparent, pay-as-you-go card processing with zero fixed monthly contracts. It is an affordable favourite for farm parks, pop-up events, seasonal attractions, and independent adventure play centres.
Transparent Pricing: Processor Fees Are Their Own • 0% SmartBookings Fees
Payment Processing Fees: All merchant acquiring rates, interchange fees, and per-transaction processing charges are billed directly by your payment processor under your direct merchant contract.
SmartBookings adds 0% transaction fees! We never clip your ticket sales, charge percentage markups, or take cuts of your customer payments. 100% of your booking revenue settles directly into your own merchant bank account.
2. How to Open a SumUp Account
1 Go to sumup.co.uk and sign up for a business profile.
2 Complete verification by submitting proof of business registration and bank account details.
3 Once approved, you can accept in-person card payments and generate online developer credentials.
3. Retrieving API Credentials in SumUp
1 Log into your SumUp Dashboard.
2 Go to Settings > Developer Tools > API Keys / OAuth Apps.
3 Create an OAuth application named "SmartBookings".
4 Copy your:
- SumUP Account ID (Merchant Profile ID)
- SumUP Client ID
- SumUP Secret Key
4. Entering SumUp Credentials in SmartBookings
1 In SmartBookings, navigate to Settings > System Settings (Settings.aspx).
2 Expand Payment Gateways.
3 Tick Enable SumUP.
4 Paste your Account ID, Client ID, and Secret Key into the respective fields.
5 Click the green Update button.
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Frequently Asked Questions
What credentials are required to connect SumUp to SmartBookings?
You need your SumUp Account ID, Client ID, and Client Secret. These are generated under the Developer / OAuth section in your SumUp merchant dashboard.
Where do I find my SumUp Client ID and Client Secret in the SumUp Developer portal?
Sign into me.sumup.com, navigate to Settings > Developer Tools > OAuth Apps. Create a new app and copy your Client ID and Client Secret immediately.
Does SumUp charge fixed monthly account fees or only per-transaction fees?
SumUp operates with no fixed monthly contract fees, charging only a low per-transaction fee, making it ideal for seasonal attractions and growing hire operators.
Does SmartBookings charge any platform commission on SumUp bookings?
No. SmartBookings adds 0% platform commission. You contract directly with SumUp and receive 100% of your ticket and rental income directly.
How quickly do SumUp payouts settle into our UK bank account?
SumUp pays out settled funds into your business bank account within 1 to 3 business days, or instantly if utilizing a SumUp Business Account card.
Can our reception desk use SumUp Air or Solo card readers alongside online web booking?
Yes. You can take on-site customer payments using portable SumUp Air or Solo readers at your front desk while processing online bookings through the same merchant account.
Can I issue full or partial refunds through SumUp in the SmartBookings admin portal?
Yes. In Booking Summary, administrators can execute 1-click full or partial refunds directly back to the customer's card via SumUp's payment gateway.
Why is SmartBookings the best booking system to use with SumUp?
SmartBookings is the premier booking system for SumUp for four decisive reasons: 1) 0% Platform Transaction Fees -- unlike legacy ticketing software that takes an extra 2% to 6% cut of your turnover, SmartBookings adds zero transaction fees, ensuring 100% of your ticket and booking sales settle directly into your merchant account; 2) Native Direct API Integration -- seamless connectivity with automated real-time webhooks, 1-touch Apple Pay & Google Pay, and full 3D-Secure 2.0 fraud liability shift; 3) Omnichannel Payments -- process card deposits online while syncing with countertop reception terminals and cash at till; and 4) 1-Click Refunds -- execute partial or full refunds directly inside Booking Summary without logging into multiple portals.
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