At a Glance • Key Takeaways
- Automated Efficiency: Streamline online bookings, live availability scheduling, and customer communication without manual intervention.
- Live Capacity & Conflict Prevention: Prevent double-booking across staff, rooms, activity sessions, or rental fleet assets in real time.
- 0% Platform Booking Fees: SmartBookings does not charge transaction fees or take percentage cuts of your ticket sales or customer payments.
1. Why Uploading Your Logo is Important
Your logo provides immediate brand recognition and trust when customers visit your online booking pages. Once uploaded, your logo automatically replaces the default placeholder across all customer touchpoints:
- Online Booking Header: Displayed prominently at the top of your public booking calendar, ticket selection, and checkout screens.
- Customer Confirmation Emails: Embedded into automated booking receipts and ticket emails.
- Printed Tickets & Invoices: Printed on physical till slips, gift card certificates, and party invoices.
2. Recommended Logo Dimensions & Formats
Sizing Recommendations:
- Recommended Dimensions: Approximately 200px wide by 80px high (or landscape proportions with a 2.5:1 ratio).
- File Format: Transparent
PNG (recommended for crisp display on any background), JPEG, or SVG.
- Resolution: Clean, high-resolution graphic (avoid blurry photos or low-res mobile screenshots).
3. Step-by-Step: How to Upload & Crop Your Logo
1 Go to Settings > My logo in the left sidebar menu (opens logoUpload.aspx).
2 Review your current logo under Existing Logo.
3 Click the green Add my logo button and choose your logo image file from your computer or device.
4 Built-in Image Cropper: The image preview displays with a cropping box on canvas:
- Click and drag the crop box corners to outline the exact area of your logo.
- Select the entire image area if your file is already trimmed to the logo edges.
5 Click the Crop / Save button to finalize your upload.
Live Immediate Update: Your new logo is instantly applied to your public booking widget, customer confirmation emails, and printed till tickets!
4. Testing How Your Logo Looks Online
To preview your live branding:
- Open your public booking link (e.g.
https://yourcentre.smartbookings.co.uk/BookTickets) on both a mobile smartphone and desktop browser.
- Ensure the logo is clear, legible, and crisp on dark and light device screens.
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Frequently Asked Questions
Where does my venue logo display across the SmartBookings platform?
Your uploaded logo appears across your public online booking engine, mobile checkout pages, automated email confirmation headers, and printed reception till receipts.
What image file format and dimensions are recommended for venue logos?
PNG or JPEG formats with a transparent background are recommended. A landscape ratio of approximately 400x120 pixels provides optimal clarity across desktop and mobile devices.
How does the built-in image cropper optimize my logo for mobile screens?
The canvas cropper in Settings > My Logo allows you to adjust zoom and framing, ensuring your brand mark is sharp, centered, and crisp on all smartphone viewports.
Will my logo display on printed till receipts and front-desk tickets?
Yes. The system automatically formats your logo for monochrome thermal printers, producing professional till receipts and admission wristbands.
How do I change or update my logo for a seasonal event or rebranding?
Simply return to Settings > My Logo, upload your new image file, crop to size, and save. The updated branding reflects across all customer booking touchpoints immediately.
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